Take IT out of the customer experience research equation so you can:
OnCue® adds a research layer to every website/mobile site within an enterprise making voice of the customer, enterprise feedback management systems and do-it-yourself user research tools easy to deploy and manage with little or no IT involvement.
While enabling advanced sampling of site visitors and the integration of multiple research tools into the site’s research deployment, OnCue® also provides a central point to manage all the research rules for any tool you choose to deploy. Different teams (site search, product page, checkout, consumer research, for example) are able to run projects concurrently while ensuring that a site visitor will never be invited to participate in more than one initiative during a single visit.
Features
Comprehensive PlatformControl all of your research on a single platform |
Rules based management
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Works on any web and mobile web
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Deploy 3rd party research tools without conflictsEnsure visitor user experience is best possible
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Use opt-in dialogs, feedback buttons or show directly on the page
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User interface components are cross browser and mobile responsive
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Respondent sampling based onBrowser
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Cloud-based scalable platform
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Benefits
Faster research results
- No need to wait for the IT support – Do-it-yourself or turn-key research management
- Manage multiple research projects and research tools on a single platform
- Get the answers faster than ever
More comprehensive research
- Deploy multiple tools easily without conflicts
- Supports both web and mobile web
- Available OnCue Research Suite for targeted solutions
Lower research cost
- Get more out of your current tools
- No need for IT support expenses
- Flexible pricing to suit your research scope
- Effectively transforms site visitors into inexpensive research panel
OnCue® Research Your Way
OnCue® is the foundation for a website research strategy that works within your time and budget. If you have the time and ability to manage your research, then the OnCue® Platform is easy enough for anyone to master. Manage research yourself while also leveraging other ecommerce solutions USC has built in conjunction with OnCue. If you’re pressed for time, let our team completely manage your website research strategy including building, deploying, and analyzing research based not only on our solutions, but any 3rd party tool to which you have access.